[May 21, 2026] PRINCE2-Practitioner Exam Brain Dumps - Study Notes and Theory
Pass PRINCE2 PRINCE2-Practitioner Test Practice Test Questions Exam Dumps
NEW QUESTION # 93
Project Scenario - Health and Safety Training Project:
ABC Company is a well-established training company that uses a standard model to develop training materials and deliver courses to customers.
ABC Company has commissioned a project in response to recent changes in government legislation relating to health and safety on construction sites. The project will deliver "capability to provide health and safety training", including the materials needed for classroom-based training and e-learning. The expected benefits for construction companies include a reduction in lost days and legal costs due to accidents.
The e-learning course will be developed by a specialist external consultancy. The materials for classroom-based training will be delivered by ABC Company's development team. All course materials will be piloted before they are used. ABC Company will deliver training to its customers and also hopes to sell the course materials to other training companies as part of their operational business. ABC Company will use their own sales and marketing departments to promote the courses.
The legislation requires construction companies to comply with the new legislation within two years. The course materials and trainers have to be accredited by a government agency before courses can be delivered.
ABC Company is planning to deliver pilot courses within five months of starting the project.
The ABC Company standard development model for new courses recommends the following stages:
End of the Project scenario.
Additional Information:
The Chief Executive Officer (CEO) founded the company five years ago. Under her leadership, ABC Company has grown quickly into a successful training company. It delivers a range of accredited professional training.
The Finance Director is also a founder member of ABC Company and is responsible for authorizing budgets for the Operations and Development Teams. She authorizes all large contracts personally.
The Purchasing Manager reports to the Finance Director and is responsible for managing and monitoring supplier contracts.
The Operations Director is responsible for the delivery off all training and for the training development budget. His department organizes courses, venues and trainers. They work with the Product and the Sales teams to provide a comprehensive training schedule. ABC Company's IT manager reports to the Operations Director.
The Business Development Director has recently been appointed to identify new training needs and propose new products. She will work with the Operations. Director to ensure a cost-conscious approach and that appropriate development technologies are used for the health and safety course.
The Training Development Manager reports to the Business Development Director and is responsible for developing training materials and gaining accreditation, in accordance with the standard course development model. Course developers in his team have skills in a range of development technologies and are allocated to projects as needed.
The Training Delivery Manager, who reports to the Operations Director, is responsible for ensuring that internal and external trainers deliver ABC Company training courses to the required standard. He also checks course materials to ensure they are fit for purpose and of the required quality.
The Central Services Director has responsibility for corporate communications, facilities management and configuration management. He recently led a project to consolidate all company quality systems into one quality management system and set up a corporate quality department, now managed by the Corporate Quality Manager.
The Corporate Document Manager reports to the Central Services Director. She helped establish the company's document management system and now operates it across the business. She manages a team of administrators and contracts staff when workload is high.
The Sales Director joined ABC Company two months ago and is keen to establish himself by suggesting new markets for the courses and material. All account managers and the marketing team report to him. They promote existing training courses to other training companies and existing customers.
End of the additional information.
Based on lessons from previous projects that used the ABC Company standard development model, the project board has set low cost and time tolerances for stage 2. As a result, the project manager plans to set very low tolerances for time and cost for all work packages to be carried out during stage 2.
Is this an appropriate application of the 'manage by exception' principle, and why?
- A. Yes, because setting appropriate tolerances for work packages will help keep the stage within tolerances.
- B. No, because tolerances set by the project manager should be the same as those set by the project board.
- C. No, because the project manager should divide the stage tolerances between the team managers.
- D. Yes, because the project manager should set tolerance equally for all work packages in a stage.
Answer: A
NEW QUESTION # 94
The service level agreement contains a number of technical terms that are missing from its glossary of terms.
- A. No action required.
- B. Raise an issue (request for change).
- C. Obtain agreement from the Director of Facilities Division to add these into the glossary of terms within the remaining +2 days tolerance.
- D. Raise an issue (off-specification).
Answer: C
NEW QUESTION # 95
Project Scenario
Calendar Project (Note: The companies and people within the scenario are fictional.)
There has been a reduction in fie number of orders at the MNO Manufacturing Company due in part to the increased marketing activities of its competitors. To help counter this, the company has decided to create a promotional calendar for next year for all its current and prospective customers. The end product of this project will be a prepared calendar pack, ready for printing. The design of the calendar will be similar to one sent out previously, and must reflect the company image as described in the existing corporate branding standards. Another project is currently producing a new company logo when is to be printed on each page of the promotional calendar. The prepared calendar pack will consist of:
Design for each month - correctly showing at public holidays and new company logo Selected photographs- 12 professionally-produced photographs, showing different
-- members of staff
--
-
Selected paper and selected envelope - for printing and mailing the calendar Chosen label design - a competition to design a label will be held as part of this project List of customers - names and addresses of customers to whom the calendar will be sent.
-
The project is currently in initiation and will have two further stages:
Stage 2 will include tie activities to: Create the customer fast using information from the Accounts and Marketing departments
----
Confirm compliance with the Data Protection Legislation Create a design for each month - this will be done by the internal creative team Select and appoint a professional photographer Gather photograph design ideas from previous project and agree photographic session schedule
--
Prepare a production cost forecast Select paper and envelope.
Stage 3 will include the activities to:
---
Produce and select tie professionally-taken photographs Hold the label design competition and choose the label design Assemble the prepared calendar pack.
A production cost forecast, based on the options and costs for the paper, envelope, printing and marketing of the calendar is to be produced in stage 2. However, the actual production and distribution of the calendars is not within the scope of the project. The product cost forecast will be reviewed by the Project Board to determine whether tie project should continue.
It is now 05 October and the prepared calendar pack must be delivered to the print company by 30 November, to enable printing and distribution of the calendar in time for Christmas. The cost of the activities to develop the specialist products and the cost of the project management activities are estimated to be (GBP)20,000. There is a project time tolerance of +1 week /-2 weeks and a project cost tolerance of +(GBP)6,000 / -(GBP)6,000. A change budget of (GBP)500 has been allocated but there is no risk budget.
Whilst identifying the mailing costs for the calendars the Project Manager was surprised to find the costs could vary considerably depending on the size of the package and the delivery service used. For the purpose of this project, the Project Manager has selected an appropriate service but feels that a corporate standard for postage would have reduced the time and effort invested. It could reduce the company's overheads by up to (GBP)20k per year. How should the Project Manager record this observation within the project?
- A. Make an entry in the Lessons Log for future consideration by corporate management.
- B. Record the observation in an Exception Report to the Project Board.
- C. Produce a project mandate, outlining the potential savings to be achieved by the introduction of a corporate standard.
- D. Make a note of the observation in the Daily Log to be transferred to a Benefits Review Plan at the end of the project.
Answer: A
NEW QUESTION # 96
Scenario
Extract from the Project Product Description (with errors)
Which 2 statements apply to the Customer's quality expectations section?
- A. Delete entry 18 because standards should NOT be shown here.
- B. Delete entry 20 because this is an expected benefit and should be recorded in the Business Case.
- C. Delete entry 16 because this should be shown on the Product Description for the photos.
- D. Delete entry 19 because this should appear in the Product Description for the calendar and not the Project Product Description.
- E. Delete entry 17 because this is beyond the scope of this project.
Answer: B,E
NEW QUESTION # 97
Which 2 alternative actions apply to the proposed Senior User for this project?
- A. Add 'Hardware Manager' because he provides computer hardware to all business functions and will be
impacted by the outcome. - B. Retain because he will be providing support to the Information Technology and Facilities teams during the
project. - C. Replace with 'Director of Research and Development' because she deals with both the Information
Technology and the Facilities Divisions and can make sure her division's needs are specified. - D. Retain because he provides the outsourcing resources required to support the project.
- E. Remove because he has no authority to commit user resources.
Answer: C,E
NEW QUESTION # 98
What additional risk will this place on the project?
- A. The reduced value of the contracted services required by the Outsourcing project may result in an insufficient number of proposals being received.
- B. None because risks associated with the centralization and rationalization of the Facilities Division will be managed by another project.
- C. These changes will delay stage 3 by three weeks.
- D. There is only E70k left in the project change budget.
Answer: B
NEW QUESTION # 99
The project is at the end of stage 4. The project manager has changed the benefits management approach. It now includes all the activities necessary to measure the increased revenue.
Who should approve this update?
- A. Corporate management
- B. Project assurance
- C. Project manager
- D. Project board
Answer: D
NEW QUESTION # 100
A construction company that is one of ABC Company's key clients has agreed to provide a member of the staff to review and comment on the 'e-learning course'.
Which stakeholder interest should the member of staff represent, and why?
- A. Supplier, because this stakeholder provides the expertise required by the project.
- B. Supplier, because this stakeholder is an external supplier.
- C. User, because this stakeholder ensures that the project provides value for money.
- D. User, because this stakeholder may train its staff using the 'e-learning course'.
Answer: C
NEW QUESTION # 101
Scenario
Additional Information
Further information on some resources who could be involved in the project:
Outcome Account Manager: He represents Outcome which is a recruitment agency that provides specialist outsourcing resources. Outcome provided the consultants who carried out the feasibility study and the same consultants will be providing support and guidance to the Information Technology and Facilities teams during the project.
Director of Finance Division: She was transferred from the Information Technology Division 12 months ago. She is responsible for ensuring a cost-conscious approach is adopted in all operational and project activities across the Ministry of Food Hygiene.
Hardware Manager: Reports to the Director of Information Technology. He provides computer hardware to all business functions but has little awareness of the needs of his colleagues working in software.
Payroll Manager: Reports to the Director of Finance. He is a very experienced and efficient qualified accountant who has much of the responsibility of running the Finance Division on behalf of the Director of Finance. He has been involved in drafting the Ministry's business strategy and assisting in a full business risk assessment. He also drafted the corporate Business Case standards.
Which 2 alternative actions apply to the proposed Executive for this project?
- A. Retain because he has the right level of authority to be able to control the strategic nature of the Outsourcing project.
- B. Replace with 'Director of Finance Division' because she can ensure a cost-conscious approach to the project that gives value for money.
- C. Add 'Director of Finance' because she understands the operation of the Information Technology Division and the Facilities Division.
- D. Replace with 'Payroll Manager' because he is a very experienced and efficient qualified accountant.
- E. Retain because he accepts that outsourcing is the best solution.
Answer: A,B
NEW QUESTION # 102
Scenario
A central government department, the Ministry of Food Hygiene (MFH), faces increasing pressure to cut costs, better manage suppliers' performance and reduce the confusion caused by inadequate internal controls, outdated standards and outdated technology. External consultants were employed to conduct a feasibility study to identify options to address the problems, and the likely costs and benefits. The following options were considered:
# Do nothing.
# Re-engineer selected business functions.
# Outsource selected business functions.
The feasibility study concluded that there was a case for outsourcing the MFH Information Technology Division and the Facilities Division (maintenance of buildings and grounds). The recommendations were:
# One service provider should be contracted to provide the services currently provided by the Information Technology Division and the Facilities Division.
# A 10-year service contract should be agreed with the selected service provider.
The feasibility study developed high-level designs of the current organization, processes, systems and operating models, plus an outline Business Case for the required project. The external consultants also made the following recommendations for the management of the project:
# Use PRINCE2.
# Set up the project with 4 management stages:
Stage 1. Standard PRINCE2 initiation activities.
Stage 2. Create detailed designs (future organization, processes, systems and operating models) and the service level agreement between MFH and the future service provider.
Stage 3. Request and evaluate proposals, select service provider and agree contract.
Stage 4. Transfer equipment and staff, transfer responsibility for service provision and run trial period.
Initial estimates indicated that the project would cost £2.5m and take two years to complete.
MFH senior management agreed that there was a case for outsourcing, and accepted the recommendations as a basis for the project. There is an expected saving of £20m over 10 years.
The Outsourcing project has completed the Starting up a Project process and is now in the initiation stage.
Because of the strategic importance of the project, the MFH Chief Executive Officer has taken the role of Executive. A PRINCE2-experienced Project Manager has been appointed from within MFH. Staff within the business functions being outsourced will work with the external consultants who conducted the feasibility study to define the detailed designs.
Which 2 statements should be recorded under the Business options heading?
- A. Use external consultants to provide guidance on the detailed design of the outsourced services.
- B. Set up a PRINCE2 project to deliver the outsourced services.
- C. Review a list of service providers to determine a short-list of possible service providers.
- D. The lack of up-to-date technology in MFH means a re-engineering of existing services will not necessarily deliver the performance improvements required.
- E. The re-engineering of selected business functions would not provide the required outcome.
Answer: A,B
Explanation:
References:
NEW QUESTION # 103
Project Scenario
Project Scenario
Calendar Project (Note: The companies and people within the scenario are fictional.) There has been a reduction in fie number of orders at the MNO Manufacturing Company due in part to the increased marketing activities of its competitors. To help counter this, the company has decided to create a promotional calendar for next year for all its current and prospective customers. The end product of this project will be a prepared calendar pack, ready for printing. The design of the calendar will be similar to one sent out previously, and must reflect the company image as described in the existing corporate branding standards. Another project is currently producing a new company logo when is to be printed on each page of the promotional calendar. The prepared calendar pack will consist of:
* Design for each month - correctly showing at public holidays and new company logo
* Selected photographs- 12 professionally-produced photographs, showing different members of staff
* Selected paper and selected envelope - for printing and mailing the calendar
* Chosen label design - a competition to design a label will be held as part of this project
* List of customers - names and addresses of customers to whom the calendar will be sent.
The project is currently in initiation and will have two further stages:
Stage 2 will include tie activities to:
* Create the customer fast using information from the Accounts and Marketing departments
* Confirm compliance with the Data Protection Legislation
* Create a design for each month - this will be done by the internal creative team
* Select and appoint a professional photographer
* Gather photograph design ideas from previous project and agree photographic session schedule
* Prepare a production cost forecast
* Select paper and envelope.
Stage 3 will include the activities to:
* Produce and select tie professionally-taken photographs
* Hold the label design competition and choose the label design
* Assemble the prepared calendar pack.
A production cost forecast, based on the options and costs for the paper, envelope, printing and marketing of the calendar is to be produced in stage 2. However, the actual production and distribution of the calendars is not within the scope of the project. The product cost forecast will be reviewed by the Project Board to determine whether tie project should continue.
It is now 05 October and the prepared calendar pack must be delivered to the print company by 30 November, to enable printing and distribution of the calendar in time for Christmas. The cost of the activities to develop the specialist products and the cost of the project management activities are estimated to be £20,000. There is a project time tolerance of +1 week /-2 weeks and a project cost tolerance of +£6,000 / -£6,000. A change budget of £500 has been allocated but there is no risk budget.
Lines 1 to 6 in the table below consist of an assertion statement and a reason statement For each line identify the appropriate option, from options 1 to 6, that applies. Each option can be used once, more than once or not at all.
Answer:
Explanation:
Explanation
NEW QUESTION # 104
The project is now in stage 2. The Project Manager has heard about the possibility of a competitor also producing a calendar to be delivered earlier than the target date for this project. There is a threat that the early release of a competitor's calendar may weaken the impact of the MNO Manufacturing Company calendar, thereby reducing the anticipated benefits of the Calendar project.
Which 2 statements should be recorded under either the Records or Reporting headings?
- A. Project Support will maintain the Risk Register.
- B. Risks that are likely to occur within the next two weeks should be recorded as imminent.
- C. A summary of risks will be maintained and included with the monthly Highlight Reports to the Project Board.
- D. The evaluated net effect of all risks will be updated at the end of each stage and included in the End Stage Report.
- E. The Change Authority will report monthly to the Project Manager on the status of the change budget.
Answer: D,E
NEW QUESTION # 105
Which 2 statements apply to the Derivation section?
- A. Delete entry 10 because this is NOT a source product for this project.
- B. Move entry 9 to Composition because this is within the scope of the project.
- C. Delete entry 11 as this is already correctly shown under Development Skills required.
- D. Add 'Professional photographer'.
- E. Move entry 12 to Composition, because this is within the scope of this project.
Answer: C,E
NEW QUESTION # 106
ORGANIZATION
Use the 'Additional Information' in the Scenario Booklet to answer this question.
Here are three individuals who work for ABC Company.
Which project management team role (A-F) would be the most appropriate for each individual?
Choose only one role for each individual. Each role can be used ONCE, or not at all.
Answer:
Explanation:
Explanation
NEW QUESTION # 107
Which 2 statements apply to the Derivation section?
- A. Delete entry 10 because this is NOT a source product for this project.
- B. Move entry 9 to Composition because this is within the scope of the project.
- C. Delete entry 11 as this is already correctly shown under Development Skills required.
- D. Add 'Professional photographer'.
- E. Move entry 12 to Composition, because this is within the scope of this project.
Answer: C,E
Explanation:
Explanation
NEW QUESTION # 108
The project is now in stage 2. The Project Manager has heard about the possibility of a competitor also producing a calendar to be delivered earlier than the target date for this project. There is a threat that the early release of a competitor's calendar may weaken the impact of the MNO Manufacturing Company calendar, thereby reducing the anticipated benefits of the Calendar project.
Which 2 statements should be recorded under the Proximity heading?
- A. Any risk with a proximity category of imminent will be estimated as having a very high impact.
- B. Imminent risks are those which may occur within two weeks.
- C. Proximity categories for this project are: Imminent; Within the stage; Within the project; Beyond the project.
- D. The risk of MFH having no outsourcing experience will be categorized as Stage 4 proximity.
- E. The risk of staff leaving the organization will be categorized as beyond the project proximity.
Answer: A,B
NEW QUESTION # 109
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