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Microsoft Lync 2013 Depth Support Engineer Sample Questions:

1. You plan to deploy a Microsoft Lync Server 2013 Enterprise server by using a
side-by-side upgrade from Office Communication Server (OCS) 2007 R2.
You perform the following actions:
-Complete the schema updates, forest update, and domain update.
-Define and connect the Lync Server 2013 topology to OCS 2007 R2 by using topology builder.
-Deploy Front End Pool, Director Pool, Persistent Chat Pool, and Edge Pool.
The Lync Server 2013 environment is using the OCS 2007 R2 Mediation Server
and associated PSTN gateway for PSTN inbound and outbound calls.
You want to test the Lync Server 2013 server for inbound, outbound, and dial-in
conference calls from a test computer that is located in a customer's office. Your
access to the customer network is restricted to Lync Severs, OCS servers, and some
test computers. During inbound, outbound, and dial-in conference calls, you encounter problems with media.
The calls have significant jitter and packet loss. Calls are intermittently disconnecting.
You need to determine the cause of these problems.
What should you do?

A) Run NetMonitor on the Edge Server.
B) Run NetMonitor on the Mediation Server.
C) Run a protocol analyzer on the Public Switched Telephone Network (PSTN) gateway.
D) Run the ClsController.exe command and select the Incomingand OutgoingCalls scenario on the Front End Server.

2. You plan to deploy Microsoft Lync Server 2013 Enterprise with a side-by-side upgrade from Microsoft Lync Server 2010. You update the schemas, forest, and domain successfully. The Lync Server 2013 topology builder is now providing topology builder functionality for both Lync Server 2010 and Lync Server 2013 environment. The Central Management Store master is on the Lync Server 2010 pool. You recently deployed
a Lync Server 2013 Edge Server, and all Lync services have been running. On Lync Server Management Shell at CMS master, you execute the Get- CsManagementStoreReplicationStatus command. You discover that the Edge Server displays the value False in the UpToDate field, and the LastStatusReport field shows no date. You need to determine the cause of the replication error. What should you do?

A) Start OCSLogger on the Lync Server 2010 Front End Server and select the following components: XDS_Master_Replicator XDS_File_Transfer_Agent XDS_Replica_Replicator
B) Start ClsController.exe on the Lync Server 2013 Front End Server and specify the UserReplicator scenario.
C) Start OCSLogger on the Lync Server 2010 Front End Server and select the following components: ServerTransportAdapter Dlx
D) Start OCSLogger on the Lync Server 2013 Edge Server and select the following components: S4 SIPStack component

3. You support a customer whose network environment includes Microsoft Lync Server 2013. Some devices run Lync Phone Edition and others run Lync soft clients. Lync soft client users report that they experience voice quality problems with other Lync soft client users. Lync Phone Edition users are not affected. You need to prioritize voice traffic for Lync soft clients to match the default Quality of Service (QoS) configuration of the Lync Phone Edition users. What should you do?

A) Create a Group Policy with VoiceDiffServTag set to 0.
B) Create a Group Policy with VoiceDiffServTag set to 40.
C) Create a Group Policy with Voice 8021p set to 40.
D) Create a Group Policy with Voice 8021p set to 0.

4. You support a Microsoft Lync Server 2013 Enterprise pool deployed in a high availability configuration for Back End Servers named Backend1 and Backend2. You execute the Get-CSDatabaseMirrorState cmdlet and discover the following errors. WARNING: Cannot connect to database server "BackEnd2.contoso.com".Message: A network- related or instance-specific error occurred whileestablishing a connection to SQL Server. The server was not found or was notaccessible. Verify that the instance name is correct and that SQL Server isconfigured to allow remote connections. (provider: Named Pipes Provider, error: 40 - Could not open a connection to SQL Server)DatabaseName : rtcabStateOnPrimary : PrincipalStateOnMirror : StatusUnavailableMirroringStatusOnPrimary :synchronizedMirroringStatusOnMirror :DatabaseName : rtcxdsStateOnPrimary : PrincipalStateOnMirror : StatusUnavailableMirroringStatusOnPrimary :synchronizedMirroringStatusOnMirror You need to resolve the connectivity issue and bring up the mirror databases to the synchronized state between the Back End Servers. What should you do?

A) From the mirror Back End Server, create the inbound rule on the firewall.
B) Run the Test-CsDatabase cmdlet.
C) Run the Invoke-CsPoolFailOver cmdlet.
D) From the Front End Server, create the inbound rule on the firewall.

5. You are a member of the CsAdministrator group that supports a Microsoft Lync Server 2013 datacenter. The datacenter consists of one pool. You implement Enterprise Voice. You do not have Call Admission Control (CAC) enabled. A user reports that when she receives a call to her Private Branch Exchange (PBX) phone, she doesn't get notified in her Lync Client. Other users do not have this problem. You need to ensure that the user is notified by Lync when a call comes in. What should you do?

A) Change the users' Telephony setting to Remote call control.
B) Change the voice policy to disable Public Switched Telephone Network (PSTN) reroute.
C) Change the voice policy to enable Simultaneous Ring reroute.
D) Change the users' Telephony setting to Enterprise Voice.

Solutions: