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Microsoft Lync 2013 Depth Support Engineer Sample Questions:

1. You support a customer whose network environment includes Microsoft Lync Server 2013. Some devices run Lync Phone Edition and others run Lync soft clients. Lync soft client users report that they experience voice quality problems with other Lync soft client users. Lync Phone Edition users are not affected. You need to prioritize voice traffic for Lync soft clients to match the default Quality of Service (QoS) configuration of the Lync Phone Edition users. What should you do?

A) Create a Group Policy with VoiceDiffServTag set to 0.
B) Create a Group Policy with VoiceDiffServTag set to 40.
C) Create a Group Policy with Voice 8021p set to 40.
D) Create a Group Policy with Voice 8021p set to 0.

2. You support a customer whose network environment includes Microsoft Lync Server 2013 servers. All of the company servers are located in the company datacenter. All users have Lync
2013 installed on their local computers. You deploy a virtual desktop infrastructure (VDI) environment to a pilot group of users. You install the Lync VDI plug-in and plug Lync compatible devices to the users' computers. Users report that Lync 2013 fails intermittently when pairing with the Lync VDI plug-in. You need to ensure reliable access to Lync 2013 for this pilot group of users. What should you do?

A) Run Windows 7 Service Pack 1 or higher on the local computers.
B) Configure the remote desktop client settings so that audio plays on the local computer and remote recording is disabled.
C) Uninstall Lync 2013 from the local users' computers.
D) Set EnableMediaRedirection to $FALSE for all VDI users.

3. You support a Microsoft Lync Server 2013 environment that includes:
-Two Enterprise consolidated Lync servers in a single pool,
-Two Edge consolidated Lync servers in a single pool,
-One Microsoft Office Web Apps server, and
-One reverse HTTP(S) proxy server. Microsoft Exchange 2010/Microsoft Outlook 2013 are used for internal email and Unified Messaging. The email solution has been used within the company for an extended time without any issues. Unified Messaging has been configured and set
up as part of the Lync 2013 implementation project. You plan to deploy Enterprise Voice for all users, including users who have Lync Phone Edition (LPE) devices that are connected by using a LAN cable and a USB cable. You begin migrating test accounts. When a test user signs into Outlook 2013 and Lync 2013, all communications appear to be working as expected. Outlook creates the user profile as expected and logs into the test user mailbox. The test user signs into Lync as expected and is able to communicate with Exchange by using Exchange Web Services (EWS).
After the test user signs into Lync, a prompt is displayed requesting user credentials for the Lync Phone Edition device. The test user enters his credentials and the phone signs into Lync; however, after a short period of time, a yellow warning triangle appears on every test LPE device. In reviewing the LPE device for errors, you discover that Exchange integration is failing with the following error: "Connection to Microsoft Exchange is unavailable. Please contact your support team." Logs from the LPE Device are displayed in the Exhibit 1. (Click the Exhibit button.)

Internet Information Services (IIS) logs on the Exchange Client Access server (CAS) are displayed in Exhibit 2. (Click the Exhibit button.)

You need to ensure that the LPE device can authenticate to EWS. What should you do?

A) Update the Lync server internal web services certificate on each front-end pool server.
B) Reissue the current Exchange CAS server certificate and bind to the IIS service.
C) Update the certificate chain on the Exchange CAS.
D) Remove the Lync Client certificates for the test user from the Lync server.

4. You support a customer's Microsoft Lync Server 2013 environment.
Users regularly host online meetings in which participants use the MultiView video feature in Lync Server 2013.
All clients use the Lync 2013 client and are located in the headquarters site as well as a branch site. The network team reports high bandwidth utilization by Lync for these conferences. You need to find a potential cause of the high bandwidth use. Which cmdlet should you run from the Lync Server Management Shell?

A) Get-CsConferencingPolicy
B) Get-CsClientPolicy
C) Get-CsMediaConfiguration
D) Get-CsVoicePolicy

5. You support a customer whose network environment that includes Microsoft Lync Server 2013. The internal web farm fully qualified domain name (FQDN) is webcon.contoso.com. You implement split DNS. Publicly issued certificates are used on the Front End servers and the Edge servers. ou need to ensure that Lync users are able to log in by using the Lync 2013 Windows Store app.What should you do?

A) In DNS, enter a CNAME for lyncdiscoverinternal.contoso.com that redirects to an address of webcon.contoso.com.
B) In the External Access Policy for each user, allow federation.
C) Run the Set-CsPushNotificationConfiguration -EnableMicrosoftPushNotificationService $true cmdlet.
D) In DNS, enter the Service Location (SRV) record _sipinternaltls._tcp.contoso.com and the serving host ofsip.contoso.com.

Solutions: