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Microsoft Lync 2013 Depth Support Engineer Sample Questions:

1. You support a customer's Microsoft Lync Server 2013 environment. Your customer has granted User1 Conferencing Policy A, and User2 Conferencing Policy B.
When User2 joins a video conference that is hosted by User1, User2 sees only a single video window, while other users who are joined to the same conference see up to five concurrent video streams. You need to configure the environment to allow User2 to view multiple concurrent video streams. You need to achieve the goal with the fewest changes to the environment. Which cmdlet should you run?

A) Get-CSConferencingPolicy -Identity 'Conferencing Policy B' | Set- CSConferencingPolicy - AllowMultiView STrue
B) Set-CSCIientPolicy - EnableMediaRedirection STrue
C) Set-CSCIientPolicy - EnableFullScreenVideo $True
D) Get-CSConferencingPolicy -Identity 'Conferencing Policy B' | Set- CSConferencingPolicy - EnableMultiViewJoin $True

2. You administer Microsoft Lync Server 2013 clients and servers in your customer's
network. All client computers run Windows 8 Enterprise and Microsoft Lync 2013.
The computers are members of an Active Directory Domain Services (AD DS)
domain named contoso.com. A user installs the Lync Windows Store App on his
computer. He reports that he is unable to sign in to the Lync Windows Store App.
The same user can successfully sign in by using Lync 2013. You need to diagnose
the reason for the failure. What should you do?

A) Run nslookup against the internal DNS server.
B) Open a Telnet session to the Lync server.
C) Run nslookup against an external DNS server.
D) Flush the DNS cache on the client computer.

3. DRAG DROP You support a customer who
is deploying Microsoft Lync
Server 2013. The customer has completed deployment of the following components:
-A Lync Standard Edition Server,
-A Lync Edge Server,
-A media gateway connected to a Tl trunk,
-Appropriate rules for reverse proxy, and
-An Office Web App server with Microsoft SharePoint 2012.
Neither federation nor external access is enabled.
The customer installs a number of Lync 2013 clients on pilot user computers that are located inside their network. No one is able to access the Lync server from outside the network.
The pilot users report the following issues:
-When they make calls to local numbers, the calls do not work. An announcement states that they must not dial 1 to make a local call.
-When they make calls to long distance numbers, the calls connect, but the other end user reports that the caller's number does not appear correctly.
-When they receive long distance calls from outside, the caller ID information displayed in Lync does not match the caller's contact information.
You need to ensure that users in the customer's network can successfully have calls with users outside the network. You open the Voice Routing tab on the Lync
Server Control Panel as shown in the exhibit. (Click the Exhibit button.)

Which area should you look in to investigate each issue? (To answer, drag the appropriate voice routing area to the correct issue investigation or investigations. Each voice routing area may be used once or not at all. You may need to drag the split bar between panes or scroll to view content.)

4. You support a Microsoft Lync Server 2013 environment with open federation for a company named Contoso. Contoso's perimeter network topology is shown in the exhibit. (Click the Exhibit button.)

The public certificates on the external interfaces of the Lync Edge and Reverse Proxy are as follows:

You receive a support ticket that audio calls to federated partners that also use Lync Server 2013 are not working. You need to correct the issue of the failed audio calls. What should you do?

A) Open the inbound and outbound UDP and TCP port range 50000-59999 on the external firewall to the AV Edge Service External IP address.
B) Add "contoso.com" as a subject alternative name to the public certificate on the reverse proxy external interface.
C) Open the inbound and outbound UDP port 3478 on the external firewall to the AV Edge Service External IP address.
D) Open the inbound and outbound UDP port 5061 on the external firewall to the Access Edge Service External IP address.
E) Add "lyncdiscover.contoso.com" as a subject alternative name to the public certificate on the reverse proxy external interface.

5. You support a Microsoft Lync Server 2013 on-premise environment that includes the following:
-An Enterprise Edition Front End Pool with three Front End Servers
-A mirrored back-end SQL database
-Both the Front End Pool and Edge Pool use hardware load balancers (HLBs)
-An Edge Server pool with two servers in perimeter network The Lync environment supports 10,000 users in High Availability mode. Some users report that they are unable to make outbound calls to specific public switched telephone network (PSTN) numbers. When they attempt to do so, the call appears to be connected but then drops with a reorder tone, and then they receive the following error message: "Due to network error your call cannot be completed at this time. Please try your call again." You need to troubleshoot the issue. Which centralized logging scenario should you use?

A) HybridVoice
B) LYSSAndUCS
C) incomingAndOutgoingCall
D) MediaConnectivity

Solutions: