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Salesforce AP-212 Exam Syllabus Topics:

Salesforce Loyalty Management Accredited Professional Sample Questions:

1. A Loyalty Management Consultant recently created a new analytics app, but users cannot access the app.
Which two statement correctly describes hot to grant proper access on the user detail page?

A) Assign user access to permission sets for analytics for Loyalty.
B) Assign user access to the analytics for Loyalty role.
C) Assign the user the analytics profile for analytics for Loyalty.
D) Assign access by checking CRM analytics plus user

2. Universal Containers (UC) plans to implement Loyalty Management and change its current strategy of giving benefits to all members equally. UC wants to use its Loyalty program to build a network of brand advocates-people who are willing to endorse the UC brand because of positive experiences.
Which three ways can Loyalty Management help to fulfill the new strategy?

A) Define a transactional point-based program, in which one point is earn for every dollar spent
B) Send promotions at the right time to the right program members using Salesforce CDP's market segmentation capabilities
C) Create a Loyalty program tier with member benefits to keep customers engaged.
D) Maintain a Loyalty solution on separate systems (Loyalty Management for accruals and an External Analytics system) to ensure data integrity
E) Issue tickets to a concert to any Loyalty member that posts a product review on social media

3. A company has recently rolled out the Loyalty Program in the production environment. The Loyalty Manager is unable to edit any Loyalty Management objects.
What permission set license is required to edit the Loyalty Management Objects?

A) Data Pipelines Base User
B) CLAAnalytics Base User
C) CLAAnalytics Base Admin
D) Loyalty Management

4. In which two scenarios should an Administrator use member engagement attributes?

A) Member enrolls in "welcome aboard" promotion for free surprise gift every quarter.
B) Member is eligible for 'Bonus days" if the member constantly speeds more than $500 each month for a year.
C) Member buys apparel online and gets 400 bonus points if the member belongs to Gold Tier only.
D) Member attends three trainings between March 1st and April 30th to get 200 bonus points.

5. A company has new accrual and redemption partner that they wish to add to its Loyalty program as part of a strategic business partnership.
Once the Administrator selects the loyalty program, which steps should the Administrator take to add new partner to the program?

A) Enter the program partner name > Associate to an account> Set program partner type to 'Both' (Accrual and Redemption)
B) Chose relevant account name to Associate to the program > Set program partner type to 'Both' (Accrual and Redemption)
C) Enter the program partner name > Associate to a Partner Contact Name > Set program partner type to
'Both' (Accrual and Redemption)
D) Enter the partner contact name > Associate to a partner Contact Name > Set program type to 'Both' (Accrual and Redemption)

Solutions: