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Cisco Introducing Cisco Voice and Unified Communications Administration Sample Questions:

1. To obtain CDR information, which application is used?

A) Cisco Unified Operating System Administration
B) Disaster Recovery System
C) Cisco Unified Communications Manager Call Detail Record Analysis and Reporting tool
D) Cisco Unified Communications Manager Administration
E) Cisco Unified Reporting
F) Cisco Unified Serviceability

2. Which sequence of touch pad keys is used to reset a Cisco IP phone?

A) ##*##
B) *#*#*
C) **#**
D) #*#*#

3. Which option is the default packetization interval on Cisco ISR routers?

A) 10 msec
B) 40 msec
C) 20 msec
D) 30 msec

4. Which options are two on-premise components of Cisco Unified Presence? (Choose two.)

A) Cisco Unified Contact Center Enterprise
B) Cisco Quality Management
C) Cisco WebEx
D) Cisco Unified Communication Manager
E) Cisco Unified Contact Center Express

5. Which three choices are required for the boot process for a Cisco IP phone? (Choose three.)

A) TFTP services
B) PortFast
C) routing protocol
D) DHCP services
E) TCP/IP
F) voice VLAN

Solutions: