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Avaya 3001 Exam Syllabus Topics:

Avaya IP Office Configuration and Maintenance Sample Questions:

1. Which hunt group supports Forward Hunt Group Calls?

A) Collective Call Waiting
B) Sequential
C) Collective
D) Longest Waiting

2. When configuring an SCN backup link on the IP Office, what is the maximum number of links that can be programmed on a system?

A) There is no limit.
B) One backup per system
C) Not a supported feature
D) Limited to the number of Systems in an SCN

3. Which application can be used in conjunction with one-X@ Portal to provide full softphone and call handling capability for users?

A) IP Office Voice Portal
B) IP office Video Softphone
C) IP Office Phone Manager Pro
D) IP Office Softconsole

4. When implementing a fully integrated multi-site network using only IP500 control units, which license is required to be on all sites?

A) IP300 Voice Networking Channels
B) IP500 IP Office Multi-Site Network (MSN)
C) Advanced Small Community Networking (SCAN)
D) Preferred edition - Messaging

5. A customer has an IP500 and wants to install 28 IP hard telephones and 20 Digital telephones at the main site. A single PRI circuit is used for incoming and outgoing calls. A dedicated VoiceMail Pro server will be used for incoming call flows and user voicemail.
Incoming calls are being dropped when hitting the auto attendant in VoiceMail Pro. You have gathered the latest configuration, data/time of failure, and incoming caller information. What other information should you gather to troubleshoot this issue?

A) system status snapshot and debug view set to level 9 high trace and voicemail call flow database
B) system status snapshot and debug view set to level 5 Information trace and voicemail call flow database
C) system monitor trace with ISDN data and debug view set to level 9 high trace and voicemail call flow database
D) system monitor trace with ISDN data and debug view set to level 5 Information trace and voicemail call flow database

Solutions: