Free Nov-2024 700-805 Certification Sample Questions certification Exam
Certification Topics of 700-805 Exam PDF Recently Updated Questions
Achieving the Cisco 700-805 certification demonstrates that an individual has the knowledge and skills necessary to manage the renewal process of Cisco products and services effectively. Cisco Renewals Manager certification can help professionals advance their careers in sales or customer success roles, and can also benefit organizations by ensuring that they have skilled professionals managing their Cisco product and service renewals.
NEW QUESTION # 44
Which product addresses network segmentation issues and is omprised of viptela and Meraki products?
- A. Cloud services
- B. SD-WAN
- C. Tetration
- D. Security applications
Answer: B
NEW QUESTION # 45
Which steps to develop a renewal quote are valid?
- A. Position the new technology,create a Quote,Order the Quote.
- B. Indentify the barriers to adoption,Ensure the customers is using the solution,Work with the Account Manager to create a Quote.
- C. Ask the customer for Renewal data,Evaluate new requirement,Quote new services.
- D. Identify the Items to renew,Verify the Discounts,Confirm the Shipping address,Verify the Billing entity.
Answer: B
NEW QUESTION # 46
What is the ATR on a $10,000, one-year, recurring-revenue contract? (Choose the best answer.)
- A. $10,000 divided by 12
- B. $1,200
- C. $10,000
- D. 10% of $10,000
Answer: A
NEW QUESTION # 47
What is the primary measurement of success for a Renewals Manager?
- A. renewal success rate
- B. iARR rate
- C. upsell percentage
- D. percentage of contracts closed
Answer: C
NEW QUESTION # 48
Which licensing model is the most complex for a customer to manage?
- A. Enterprise agreement
- B. Managed service agreement
- C. A La Carte
- D. Subscription
Answer: C
Explanation:
La Carte licensing model is the most complex for a customer to manage because it requires the customer to purchase and activate individual licenses for each product and feature they want to use. This can result in a large number of licenses to track and renew, as well as compatibility issues between different products and versions. A La Carte licensing also does not provide the benefits of Cisco's Software Buying Programs, such as financial predictability, access to incentives, and subscription co-termination1.
NEW QUESTION # 49
What are the steps to develop a renewal quote?
- A. Ask the customer for renewal data, evaluate new requirements, and quote new services.
- B. Identify the barriers to adoption, ensure that the customer is using the solution, and work with the account manager to create a quote.
- C. Identify the items to renew, verify the discounts, confirm the shipping address, and verify the billing entity.
- D. Position the new technology, create a quote, and order the quote.
Answer: C
NEW QUESTION # 50
Which service offering helps define the customer's IT vision and strategy?
- A. Advisory
- B. Training
- C. Support
- D. Optimization
Answer: A
Explanation:
Cisco offers different types of service offerings to help customers achieve their IT vision and strategy, such as support, optimization, training, and advisory. Among these options, the one that best helps define the customer's IT vision and strategy is advisory. Advisory services from Cisco provide expert guidance and insights to help customers design and deploy new solutions, streamline existing operations, or optimize their IT. Advisory services can also help customers align their IT goals with their business priorities, identify opportunities for innovation and growth, and measure and report on key performance indicators.
NEW QUESTION # 51
What does iARR measure?
- A. our ability to increase renewal rates through pricing controls
- B. our ability to monitor product utilization, and financial growth collectively
- C. our ability to internally align renewable resources
- D. our ability to expand upon existing customer value
Answer: B
NEW QUESTION # 52
What support should an RM take from the CSM?
- A. Oversee the closure of contracts
- B. Communicate value and the impact of Cisco solutions
- C. Book customer-service briefings
- D. Communicate new green field opportunities
Answer: C
NEW QUESTION # 53
Which action should a Renewals Manager take first?
- A. Download contract data and develop a renewals strategy
- B. Meet and confirm the AM, CSS, CSM and their resources
- C. Assign an RS to priority accounts
- D. Meet the customer and perform a renewals diagnosis
Answer: A
NEW QUESTION # 54
What is the primary customer value of the Cisco Services Portfolio?
- A. Customers can develop their own service offerings
- B. Services priced based on usage
- C. Services packages tailored to specific customer needs
- D. On-call, 24/7 service technicians at all levels
Answer: C
Explanation:
The primary customer value of the Cisco Services Portfolio is that it offers services packages tailored to specific customer needs. The Cisco Services Portfolio is a comprehensive set of services that help customers achieve their IT vision and strategy, optimize their IT operations, and accelerate their business outcomes. The Cisco Services Portfolio includes four types of services: Support, Advisory, Optimization, and Training. Each type of service provides different levels of value and benefits to customers, depending on their needs and goals. Customers can choose the services that best suit their situation, budget, and expectations, and customize them to their specific use cases and scenarios. The Cisco Services Portfolio enables customers to get the most out of their Cisco products and solutions, as well as address their challenges and opportunities in a flexible and effective way.
NEW QUESTION # 55
Which of the Cisco Security product offerings focuses on identifying abnormal or suspicious network behaviors?
- A. Stealth watch
- B. Tetration
- C. Meraki
- D. App Dynamics
Answer: A
NEW QUESTION # 56
Which service offering helps define the IT vision and strategy of the customer?
- A. training
- B. support
- C. advisory
- D. optimization
Answer: C
Explanation:
According to the Cisco website1, advisory services from Cisco and their partners provide expert guidance and data-driven insights to help customers architect and optimize their IT environment. Advisory services can help customers with:
IT strategy and planning
Business and technology alignment
IT governance and operating models
IT transformation and innovation
IT performance and optimization
NEW QUESTION # 57
Which discussion point helps upsell a customer?
- A. Focus on what the customer already has covered on the network.
- B. Discuss your priorities and why you need the sale.
- C. Focus on how much it will cost the customer.
- D. Discuss changes in the network and identify any uncovered additions to the network.
Answer: D
NEW QUESTION # 58
Who do Renewals Managers (RMs) work with?
- A. RMs work with account managers to drive ongoing revenue risk assessments and plays.
- B. RMs work with pre-sales engineers and build customer solutions.
- C. RMs work with service delivery teams and monitor engagements.
- D. RMs work by themselves to develop a high level view customer requirements and objectives.
Answer: A
Explanation:
According to the Cisco website1, RMs work with account managers to drive ongoing revenue risk assessments and plays, which include:
* Identifying and prioritizing renewal opportunities
* Developing and executing renewal strategies
* Negotiating and closing renewal deals
* Collaborating with other Cisco teams and partners to ensure customer satisfaction and retention References: 1: Cisco Renewals Manager - Cisco
NEW QUESTION # 59
Which two actions can a partner or customer perform within CCW-R? (Choose two.)
- A. Set up billing
- B. View and manage their contracts
- C. Change Customer Address
- D. Download hardware, software and services datasheets
- E. Order new services
Answer: B,E
NEW QUESTION # 60
What is the ATR on a $10, 000 one year recuring revenue contract?
- A. $1,200
- B. 10% of $10,000
- C. $10,000
- D. $10,000 divided by 12
Answer: C
Explanation:
ATR stands for Annualized Total Revenue, which is a metric that measures the total revenue generated by a customer contract over a 12-month period. ATR is calculated by multiplying the monthly recurring revenue (MRR) by 12. For example, if a customer pays $100 per month for a service, the ATR is $100 x 12 = $1,200. Therefore, the ATR on a $10,000 one year recurring revenue contract is simply $10,000, since the MRR is already $10,000. ATR is useful for comparing the revenue potential of different contracts with different billing cycles or durations
NEW QUESTION # 61
What is the first recommended action for a Renewals Manager?
- A. Meet the customer and perform a renewals diagnosis.
- B. Schedule a meeting with the customer to negotiate contract terms.
- C. Review the customer history and goals with Cisco and partner resources.
- D. Download contract data and independently develop a renewals strategy.
Answer: C
NEW QUESTION # 62
Which of the Cisco Security product offerings focuses on identifying abnormal or suspicious network behaviors?
- A. Stealth watch
- B. Tetration
- C. Meraki
- D. App Dynamics
Answer: A
Explanation:
Stealthwatch is one of the Cisco Security product offerings that focuses on identifying abnormal or suspicious network behaviors, which can help customers with:
* Detecting and responding to advanced threats across their network
* Gaining visibility and control over their network traffic and activity
* Improving their network performance, security, and compliance
References: 2: Cisco Stealthwatch - Cisco
NEW QUESTION # 63
Which statement best summarizes the intended outcome of the Success Plan?
- A. Provide scheduling for resolving customer qual y issues
- B. Generate financial data that indicates a customer's propensity to renew
- C. Development of a customer-centric view for achieving value from their portfolio
- D. Grow incremental annual recurring revenue
Answer: C
NEW QUESTION # 64
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Cisco 700-805 exam is a certification exam, and passing it will earn the candidates the Cisco Renewals Manager Specialist certification. Cisco Renewals Manager certification is a validation of the candidates' expertise in managing the renewal process of Cisco products and services, and it demonstrates their commitment to professional development and career advancement. It also opens up new career opportunities and increases the candidates' earning potential.
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