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| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Accelerating Sales Pipelines with AI in Dynamics 365 |
| Exam Number: | AB-210 |
| Available Languages: | English |
| Exam Duration: | 180 minutes |
| Exam Format: | Multiple choice, Case studies, Scenario-based questions |
| Related Certifications: | MB-210 (Dynamics 365 Sales Functional Consultant) PL-200 (Power Platform Functional Consultant) |
| Recommended Training: | Accelerate sales pipelines with AI in Dynamics 365 (AB-210T00) |
| Exam Registration: | Microsoft Credentials AB-210 Certification Page |
| Sample Questions: | ![]() |
| Exam Way: | Online proctored exam or authorized testing center (Microsoft certification exams) |
| Pre Condition: | Recommended: Functional knowledge of Dynamics 365 Sales, Power Platform, and basic understanding of sales processes and CRM workflows. |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/credentials/certifications/resources/study-guides/ab-210 |
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Qualify and prioritize leads using AI | 15–20% | - AI-driven lead prioritization workflows - Lead scoring and qualification models |
| Topic 2: Extend and enhance Sales | 10–15% | - Integration with Microsoft Copilot and Power Platform - Extending Dynamics 365 Sales with AI capabilities |
| Topic 3: Optimize AI-driven sales | 20–25% | - Sales productivity and automation enhancement - Copilot and AI assistant capabilities in Sales |
| Topic 4: Develop deals using intelligent opportunity research | 25–30% | - AI-assisted deal progression strategies - Opportunity insights and forecasting |
| Topic 5: Configure Dynamics 365 Sales core features for AI | 15–20% | - Data and process setup for AI features - Sales environment configuration |
Microsoft lists these recommended training resources for the Microsoft Accelerating Sales Pipelines with AI in Dynamics 365 exam:
Official training plus consistent self-testing is a proven combination — the 91 practice questions from Prep4sureGuide handle the second half.
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Question count and duration are published by Microsoft; check the official exam page for the current format.
Online proctored exam or authorized testing center (Microsoft certification exams) Registration for the Microsoft Accelerating Sales Pipelines with AI in Dynamics 365 exam goes through these official channels:
After booking, the Prep4sureGuide practice questions reach your inbox within 1 minute — preparation can start the same day.
The official Microsoft Accelerating Sales Pipelines with AI in Dynamics 365 outline defines 5 domains. The leading three are Extend and enhance Sales (10–15%), Optimize AI-driven sales (20–25%), and Configure Dynamics 365 Sales core features for AI (15–20%). See the complete list in the topics section above — the 91 practice questions at Prep4sureGuide cover every domain.
The AB-210 exam is a Microsoft certification exam built on the Microsoft Accelerating Sales Pipelines with AI in Dynamics 365 syllabus shown above. It contributes to these credential paths: MB-210 (Dynamics 365 Sales Functional Consultant), PL-200 (Power Platform Functional Consultant). As information technology keeps reshaping how industries operate, certified skills remain one of the most portable proofs of capability in 2026. Prep4sureGuide prepares you with 91 practice questions in PDF, Desktop Test Engine, and Online Test Engine formats.
Microsoft publishes current fees and passing scores on its official pages; review them before registering.
The full Microsoft Accelerating Sales Pipelines with AI in Dynamics 365 preparation set at an affordable, small-profits price: 91 practice questions in three formats — a printable, expert-prepared PDF with instant download; a Desktop Test Engine for Windows that simulates the real exam with two practice modes and works offline; and an Online Test Engine for any browser on Windows, Mac, Android, and iOS with test history and performance review. A free demo is available anytime, updates are free for 365 days, renewal afterward is 50% off, installations are unlimited, and checkout is McAfee-secured with automatic encryption of your personal information.
Recommended: Functional knowledge of Dynamics 365 Sales, Power Platform, and basic understanding of sales processes and CRM workflows. Policies change over time, so confirm the current rules on the official Microsoft exam page before scheduling.
A company wants sellers to add products to opportunities and ensure the deal value is automatically calculated.
Sales managers report that when adding products from the product catalog to Opportunities, the Price Per Unit remains at zero. This results in incorrect total calculations.
You need to ensure the estimated revenue on opportunities is correct.
Which action should you perform?
Correct Answer: A 🗳️
Explanation: Only visible for Prep4sureGuide members. You can sign-up / login (it's free).
Drag and Drop Question
You are configuring a Dynamics 365 Sales implementation for a company.
The company has the following requirements:
- Must enable guided sales qualifications.
- Must allow sellers to create multiple opportunities when qualifying a lead.
- Must display full related emails with images on opportunities.
- Must notify supervisors when leads are qualified.
You need to configure the lead-to-opportunity qualification process based on the company's requirements.
What should you configure? To answer, move the appropriate configurations to the correct requirements. You may use each configuration once, more than once, or not at all. You may need to move the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Correct Answer:

Explanation:
Guided sales qualification is handled by a Business process flow because BPFs define the sales stages and required steps sellers follow during lead-to-opportunity execution. Microsoft describes lead qualification as the movement of a lead through the sales process into an opportunity, and business process flows are the native model-driven mechanism for guided stage-based work.
Creating multiple opportunities during qualification is controlled by the Lead qualification experience. Microsoft's lead qualification configuration allows administrators to customize how account, contact, and opportunity records are created when a lead is qualified, including seller- controlled conversion behavior.
Full related emails, including rich email content, belong in the Timeline because the timeline control displays activities related to a record, including emails, appointments, phone calls, notes, and tasks. Microsoft also states the enhanced email experience is available from the Timeline section of customer engagement apps.
Supervisor notification should be implemented with a Power Automate cloud flow. A Dataverse- triggered cloud flow can run when a lead row changes status or when a qualification process creates an opportunity, then notify the supervisor.
A sales executive wants to measure whether Copilot adoption actually improves seller productivity over time. Which metric would provide the strongest evidence?
Correct Answer: D 🗳️
Explanation: Only visible for Prep4sureGuide members. You can sign-up / login (it's free).
The remote sales workforce of your organization has been using the integrated Teams chat to collaborate internally. To save time, you indicate to the sales leader that suggested contacts can be displayed when a seller starts a new connected chat.
The sales leader asked you to configure the ability to use suggested contacts.
Which three rules does Dynamics 365 provide as default options to use for suggesting contacts?
Each correct answer presents a complete solution. Choose three.
NOTE: Each correct selection is worth one point.
Correct Answer: B,D,E 🗳️
Explanation: Only visible for Prep4sureGuide members. You can sign-up / login (it's free).
A sales director wants representatives to focus on high-priority prospects every morning without manually reviewing hundreds of records. Which feature best supports this objective?
Correct Answer: A 🗳️
Explanation: Only visible for Prep4sureGuide members. You can sign-up / login (it's free).
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