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IBM M8010-246 Exam Syllabus Topics:

IBM Smarter Commerce Sales Mastery Test v1 Sample Questions:

1. Which of the following software products is NOT a part of Smarter Commerce 'Buy' offerings?

A) Sterling Order Management
B) Sterling Supply Chain Visibility
C) ILOG Logistics Optimization
D) Sterling Transportation Management

2. What are the key technology requirements for effective cross-channel, interactive, marketing?

A) Unica, Coremetrics, SPSS, Cognos.
B) Web browser, mobile applications, social platform, data mining.
C) Customer awareness, central decisioning, cross-channel execution, enterprise marketing operations.
D) eCommerce, POS, kiosk, call center.

3. How does global inventory visibility allow you to 'save the sale' in the event of a stock- out?

A) Triggering store to store transfers.
B) All of the above.
C) Optimizing the supply chain to minimize stock-outs.
D) Up-selling to a higher value product.

4. Which of the following Smarter Commerce Offerings is a core part of delivering a customer
buy-online, pick-up in store (BOPIS) capability?

A) Distributed Order Management.
B) Social Analytics.
C) Customer Self Service.
D) Logistics Management.

5. What is global visibility of purchase transaction required for?

A) Cross-channel returns management.
B) Merchandise assortment management.
C) A & B
D) Cross-channel fulfillment.

Solutions: