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CompTIA JK0-802 Exam Syllabus Topics:

CompTIA A+ Certification Exam (JK0-802) Sample Questions:

1. A user needs to replicate a large directory containing folders and files from one drive to another. It also contains several empty folders needed for future growth. Which of the following commands should a technician use in order to accomplish this task?

A) XCOPY /E
B) ATTRIB /S
C) COPY /A
D) RD /S

2. A home user has forgotten their password and cannot log into their Windows XP Home PC. They do not want to lose any information. Which of the following should be used FIRST, assuming that the user had set up the PC?

A) Log in as administrator from start up screen
B) Restart in safe mode and log in as administrator
C) Use third party software to change password
D) Re-install the OS from the resource CD

3. After installing a new printer software package which came with print drivers, a user is experiencing problems launching other applications. Which of the following should the technician do to resolve the user's printing problem?

A) Update the antivirus definition.
B) Defragment the system.
C) Run a backup of the current state.
D) Run the system restore.

4. Which of the following is solely designed to avoid detection by an antivirus program by using the underlying operating system to its advantage?

A) Rootkit
B) Virus
C) Worm
D) Trojan

5. A user wants to configure their network to support VoIP. Which of the following would BEST support a VoIP installation?

A) Wake-on-LAN
B) QoS
C) POTS
D) VPN

Solutions: