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Salesforce Loyalty Management Accredited Professional Sample Questions:

1. A company is designing a new Loyalty Program to reward its members based on purchases and short-term and long-term engagement with the program.
Which two types of currency does Salesforce Loyalty Management offer out-of-the-box that can be configured to accomplish the company's Loyalty Program objectives?

A) Non-Qualifying Points and Activity Points
B) Non-Qualifying Points and Qualifying Points
C) Fixed Model and Qualifying Points
D) Fixed Model and Activity Model

2. A hotel group has finished setting up its Loyalty program and now wants to provide its Loyalty members with live updates about their program membership. They are looking for a solution that lets members view their membership details whenever they want to, and expect that this can be implemented without a need for complex customization.
Using the available product features of Loyalty Management. Which three tasks should an Administrator implement to meet the Hotel group's requirements?

A) Add Loyalty lightning components to the site that show members their Loyalty program details, points balance, recent transactions, and currently assigned tiers.
B) Connect the website to the hotel's payment gateway
C) Associate the site with the new Hotel Group Loyalty Program using API integration endpoints
D) Associate the site with the new Hotel Group Loyalty Program
E) Create a site using the Experience Cloud site template called the Loyalty Member Portal

3. While designing an experiential Loyalty Program, what are the two recommended objects to be used as a best practice to track what type of activity the member has with the program?

A) Loyalty Member Currency & Transaction Journal
B) Loyalty Ledger & Transaction Journal
C) transaction Journal Type & Transaction Journal Subtype
D) Journal Type & Journal Subtype

4. Northern Trail Outfitters an online clothing store has recently enabled the Loyalty Program. Which objects count toward data storage capacity?

A) Person Account, Loyalty Ledgers, Cases, Loyalty Program Currency
B) Person Account, Orders, Loyalty Program Members, Transaction Journals
C) Person Account, Email Messages, Transaction Journals, Loyalty Member Currency
D) Person Account, Loyalty Member Tier, Orders, Loyalty Program Members

5. A company's Marketing Team needs to set up a promotion and use Promotion Market Segments where members of a specific age range and with expressed preferences will benefit from this promotion.
What is the recommended solution for the team to set up the Promotion Market Segments?

A) Custom coded solution
B) Salesforce Marketing Cloud
C) Salesforce Reports and Dashboards
D) Salesforce Customer Data Platform

Solutions: