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Avaya 3001 Exam Syllabus Topics:

Avaya IP Office Configuration and Maintenance Sample Questions:

Question 1

A customer has requested that a plan be implemented to give their two sites complete resiliency.
Which option will accomplish this?

A. IP500v2 with redundant processor
B. IP Office Resiliency License
C. VoiceMail Pro with a backup server
D. IP Phones with backup call server

Question 2

Which requirement for the web browser is used for Web Voicemail access?

A. VoiceMail Plug-In enabled
B. ActiveX
C. JavaScript enabled
D. Adobe Reader installed

Question 3

A customer would like all incoming calls originating from the 719 area code routed to the Region719 hunt group. Which two steps are needed to program an Incoming Call Route (ICR) to meet this requirement? (Choose two.)

A. Enter 719 in the Incoming CLI field.
B. Add an Incoming Call Route for Any Voice with the destination of the Region719 hunt group.
C. Select the Receptionist hunt group as the fallback Extension.
D. Enter 719 in the Incoming Number field.
E. Edit the default ICR destination to Rogion719 hunt group.

Question 4

Which application can be used in conjunction with one-X@ Portal to provide full softphone and call handling capability for users?

A. IP Office Voice Portal
B. IP office Video Softphone
C. IP Office Phone Manager Pro
D. IP Office Softconsole

Question 5

A customer wants to implement a converged solution with the IP Office and VoiceMail Pro. The customer wants to be able to receive Voice Mail messages in Outlook, have the ability to save the .wav files, and receive voice mail notifications when a message in left. The customer does not want to install any software in the organization's client PCs.
Which application would satisfy the customer's requirement?

A. Voicemail Pro with UMS
B. Voicemail Pro with IMS
C. Message Manager
D. Unified Messaging
E. Outcalling

Solutions: