HP HP2-B119 Q&A - in .pdf

  • Exam Code: HP2-B119
  • Exam Name: Selling HP EMEA pMPS
  • Updated: Jul 19, 2026
  • Q & A: 50 Questions and Answers
  • PDF Price: $49.99
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HP HP2-B119 Q&A - Testing Engine

  • Exam Code: HP2-B119
  • Exam Name: Selling HP EMEA pMPS
  • Updated: Jul 19, 2026
  • Q & A: 50 Questions and Answers
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  • PC Test Engine Price: $49.99
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HP HP2-B119 Exam Syllabus Topics:

SectionWeightObjectives
pMPS Contract Structure & Pricing20%- Contract terms, duration and billing models
- Cost-per-page, base fee and additional services
- Contract renewal and modification options
Customer Needs Analysis & Solution Design30%- Designing appropriate pMPS contract models
- Identifying customer printing environment requirements
- Assessing costs, productivity and security needs
HP pMPS Overview & Value Proposition25%- Differentiation from competing solutions
- Business benefits and value for customers
- Introduction to HP pMPS (print Managed Print Services)
Remote Monitoring & Service Delivery15%- Supplies fulfillment and proactive support
- Implementation and onboarding process
- HP Remote Monitoring technology and functions
Sales Process & EMEA-Specific Considerations10%- Partner tools and resources for sales
- Proposal development and closing strategies
- EMEA region market and compliance requirements

HP Selling HP EMEA pMPS Sample Questions:

1. What are HP Care Pack services?

A) bundled Genuine HP supplies and maintenance kits provided to customers at specific service intervals
B) teams of HP Customer Engineers who travel to customer locations for installation, maintenance, and troubleshooting
C) support packages that extend and enhance hardware and software service beyond the scope of the included warranty
D) HP standard limited warranties for devices, supplies, and customer replaceable parts, including full replacement services where required


2. Within HP EDP, how can a salesperson generate a summary report to show their "Pipeline" of opportunities?

A) Reports can be generated directly via the HP EDP Portal, by selecting Reports and My Opportunity Pipeline.
B) Pipeline reports are only available via the support desk, HP Infocenter.
C) The sales person requests "Pipeline" reports from the HP EDP administrator role within their organization.
D) Sales people cannot generate their own reports; all reports are automated and emailed quarterly as a function of the HP Smart Portal.


3. Is it possible to change the language of the Express Decision Portal?

A) Yes, you can change the languages by contacting your HP Account Manager.
B) No, the tool is available in English only.
C) Yes, you can select the language from within the Express Decision portal.
D) Yes, you can select different languages in the HP Smart Portal.


4. What is HP Digital Sending Software?

A) digital sending functionality that is embedded in an HP MFP scanner
B) digital sending functionality that includes TWAIN scanning
C) server-based digital sending functionality
D) cloud-based digital sending functionality


5. Which property ensures that HP toner provides the best possible print quality in an HP LaserJet printing device?

A) resistance to build up of static
B) varying particle sizes
C) smaller uniform particle size
D) particles resistant to crushing


Solutions:

Question # 1
Answer: C
Question # 2
Answer: B
Question # 3
Answer: D
Question # 4
Answer: C
Question # 5
Answer: C

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