EXIN EX0-101日本語 Q&A - in .pdf

  • Exam Code: EX0-101日本語
  • Exam Name: ITIL Foundation V 3.0 & ITIL Foundation (EX0-101日本語版)
  • Updated: Jul 24, 2026
  • Q & A: 80 Questions and Answers
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EXIN EX0-101日本語 Q&A - Testing Engine

  • Exam Code: EX0-101日本語
  • Exam Name: ITIL Foundation V 3.0 & ITIL Foundation (EX0-101日本語版)
  • Updated: Jul 24, 2026
  • Q & A: 80 Questions and Answers
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EXIN EX0-101日本語 Exam Syllabus Topics:

SectionObjectives
Topic 1: Service Management as a Practice- ITIL Core Concepts
  • 1. Definition of service and value
    • 2. Stakeholders and value creation
      - Processes Overview
      • 1. Process characteristics
        • 2. Role of processes in ITSM
          Topic 2: Functions and Roles- Key Roles
          • 1. Process owner
            • 2. Service owner
              - ITIL Functions
              • 1. Service Desk
                • 2. Technical Management
                  Topic 3: Processes in ITIL- Service Delivery Processes
                  • 1. Availability management
                    • 2. Capacity management
                      - Service Support Processes
                      • 1. Incident management
                        • 2. Request fulfillment
                          Topic 4: ITIL Service Lifecycle- Service Design
                          • 1. Design coordination
                            • 2. Service catalog management
                              - Service Transition
                              • 1. Release and deployment management
                                • 2. Change management
                                  - Continual Service Improvement
                                  • 1. Metrics and reporting
                                    • 2. CSI model
                                      - Service Strategy
                                      • 1. Financial management
                                        • 2. Strategy management
                                          - Service Operation
                                          • 1. Incident management
                                            • 2. Problem management

                                              EXIN ITIL Foundation V 3.0 & ITIL Foundation (EX0-101日本語版) Sample Questions:

                                              1.

                                              A) Option C
                                              B) Option D
                                              C) Option B
                                              D) Option A


                                              2.

                                              A) Option C
                                              B) Option D
                                              C) Option B
                                              D) Option A


                                              3.

                                              A) Option C
                                              B) Option D
                                              C) Option B
                                              D) Option A


                                              4.

                                              A) Option C
                                              B) Option D
                                              C) Option B
                                              D) Option A


                                              5.

                                              A) Option C
                                              B) Option D
                                              C) Option B
                                              D) Option A


                                              Solutions:

                                              Question # 1
                                              Answer: D
                                              Question # 2
                                              Answer: C
                                              Question # 3
                                              Answer: D
                                              Question # 4
                                              Answer: D
                                              Question # 5
                                              Answer: B

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