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| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Aura Communication Manager Administration Exam |
| Exam Number: | 3100 |
| Real Exam Qty: | 60–92 |
| Exam Duration: | 90 minutes |
| Related Certifications: | ACSS - 3101 Avaya Aura Session and System Manager ACIS - 6002 Avaya Aura Communication Manager & CMM Messaging - Embedded |
| Available Languages: | English |
| Passing Score: | Not publicly disclosed by Avaya |
| Certificate Validity Period: | 2 years |
| Exam Format: | Multiple Choice |
| Exam Price: | USD 125–175 |
| Recommended Training: | Administering Avaya Aura Communication Manager Official Avaya Documentation |
| Exam Registration: | Pearson VUE Avaya Learning |
| Sample Questions: | ![]() |
| Exam Way: | Online proctored or onsite at authorized test centers |
| Pre Condition: | No mandatory prerequisites recommended; prior experience with Avaya Aura Communication Manager is highly advised |
| Official Syllabus URL: | https://downloads.avaya.com/css/P8/documents/100171706 |
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Avaya Aura Architecture & System Access | 20% | - System Management Interface (SMI) navigation - Communication Manager role in Aura platform - Avaya Site Administration (ASA) usage - Command Line Interface (CLI) basics |
| Topic 2: User & Endpoint Administration | 25% | - Station configuration and management - Class of Service (COS) and Class of Restriction (COR) - SIP/H.323 endpoint setup - User features and permissions |
| Topic 3: Communication Manager Messaging | 15% | - Messaging features and administration - Messaging system integration - Mailbox configuration |
| Topic 4: System Maintenance & Troubleshooting | 15% | - System logs and activity history - System backup and restore - Alarm monitoring and reporting - Basic fault isolation |
| Topic 5: Call Routing & Trunk Configuration | 25% | - Route patterns and Automatic Route Selection - VDNs and vector routing - Call coverage and hunt groups - Trunk groups: CO, Tie, SIP, ISDN |
In plain terms, the 3100.1 exam is Avaya's way of verifying that you deserve the Avaya Certified Support Specialist (ACSS) - Avaya Aura Communication Manager Administration certification, a credential at the Specialist level. It tests the Avaya Aura Communication Manager Administration objectives through applied, scenario-driven questions — the kind that expose the gap between "read about it" and "can do it." It also sits within a broader certification ecosystem that includes ACSS - 3101 Avaya Aura Session and System Manager, ACIS - 6002 Avaya Aura Communication Manager & CMM Messaging - Embedded, so the effort compounds across your career. That's why a review system built around realistic questions — practice, error correction, self-improvement — beats textbook re-reading every time.
The Avaya Aura Communication Manager Administration exam blueprint spans 5 domains, led by Communication Manager Messaging (15%), System Maintenance & Troubleshooting (15%), and Avaya Aura Architecture & System Access (20%). Treat the weightings as your study budget: domains carrying more of the score deserve more of your week. The full topic list is in the exam topics section above — plan against it, not against guesswork.
The Avaya Aura Communication Manager Administration exam allows 90 minutes for 60–92 questions. Before test day, turn that into a rhythm: minutes divided by questions equals your per-item budget, and any item burning double its budget gets flagged and revisited at the end. Rehearse the rhythm under a real timer — every Prep4sureGuide test engine session runs one — and finishing with review time becomes your norm, not your hope.
Passing the Avaya Aura Communication Manager Administration exam takes Not publicly disclosed by Avaya, and each attempt costs USD 125–175 — including every retake, at full price. The financially sound strategy is arriving over-prepared: drill with Prep4sureGuide practice questions until your timed scores clear the passing mark across several consecutive sessions, then register. You're not being cautious; you're declining to pay for the same exam twice.
Avaya lists the Avaya Aura Communication Manager Administration formats as: Multiple Choice. Formats aren't trivia — they change how you should read. For long scenario stems, locate the actual question sentence first; for multi-answer items, verify every option you select. Prep4sureGuide's 92 practice questions cover these formats so thoroughly that on exam day, only the content is new.
You can take the 3100.1 exam in English. Choose the language where your comprehension is fastest under time pressure — in a timed exam, slow reading is a hidden tax on every question. Testing in English? Daily work with Prep4sureGuide's English 3100.1 practice questions doubles as targeted vocabulary training.
The certification earned via the Avaya Aura Communication Manager Administration exam stays valid for 2 years. Mark the expiry date early and research the recertification path before it looms — a planned renewal is an errand, an expired credential is a project. Since Avaya sets and updates these policies, confirm the current requirements on the official certification page when your window approaches.
Every version contains the same 92 expert-written questions — you're choosing a study environment:
Most candidates end up combining formats — PDF for reading, an engine for timed rehearsal.
Yes. Prep4sureGuide's free Avaya Aura Communication Manager Administration PDF demo contains real sample questions with verified answers, so you can evaluate the quality before paying. Every purchase includes 365 days of free updates, and renewing after that costs 50% of the regular price from your member zone. Test-drive first — confident material has nothing to hide.
Continuously. As Avaya adjusts the Avaya Aura Communication Manager Administration exam, our experts revise the bank to match — and customer feedback feeds the same review loop, so your suggestions can shape future versions. Updates are free for 365 days via your member zone; track them through the New Releases section or the Prep4sureGuide newsletter, and re-check 3-4 days before your exam. Expired products repurchase at 50% off to restart the service.
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Delivery first: your Avaya Aura Communication Manager Administration practice questions are downloadable instantly and emailed within one minute of payment — if 2 hours pass, check spam and contact support. Install on as many computers as you need. If the exam doesn't go your way, the 100% Money Back Guarantee applies: take the corresponding exam within 60 days of purchase, and if you don't pass, submit a scanned enrollment slip and your official Score Report PDF within 2 days after the exam — full refunds are processed within 7 days. Not eligible: attempts made within 3 days of purchase, exams never actually taken, free items, and expired orders; the candidate name must match the payer name. Prefer to keep preparing? Exchange for two free exam products of equal value and retain your update service.
Evaluate the free demo first. When you buy, your 3100.1 material is downloadable instantly and emailed within one minute of payment — contact support if 2 hours pass — with unlimited installations and remote setup guidance if you need it. McAfee security services protect every transaction, your purchase information is never disclosed, and help is available around the clock.
Stop wrestling the textbook and start training for the exam: download the free 3100.1 demo, and let Prep4sureGuide's 92 practice questions turn your Avaya Aura Communication Manager Administration preparation into a system that works.
Which command must be used to define the system internal number scheme of the extensions?
Correct Answer: A 🗳️
You execute the List history command to display the system transaction log.
Which two types of Information do you expect to find in the transaction log or history report? (Choose two)
Correct Answer: B,C 🗳️
In Communication Manager, which two Interfaces support DS1 trunks? (Choose two.)
Correct Answer: A,C 🗳️
There are two GUI-based access tools available: Avaya site administration (ASA) and system management interface (SMI).
Which statement correctly differentiates between ASA and SMI?
Correct Answer: C 🗳️
You need to configure a station so that when a department manager makes calls to employees the manager's calls will ring even though the called station might have Sent All Calls activated. Although the manager's station can be designated as a VIP telephone, the manger must be able to selectively activate this feature.
Which feature addresses this need?
Correct Answer: A 🗳️
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