Salesforce Plat-UX-101 Q&A - in .pdf

  • Exam Code: Plat-UX-101
  • Exam Name: Salesforce Certified Platform User Experience Designer
  • Updated: Aug 12, 2026
  • Q & A: 212 Questions and Answers
  • PDF Price: $59.99
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  • Exam Code: Plat-UX-101
  • Exam Name: Salesforce Certified Platform User Experience Designer
  • Updated: Aug 12, 2026
  • Q & A: 212 Questions and Answers
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Salesforce Plat-UX-101 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Testing11%- Validate and test designs
  • 1. Measure design success and adoption
  • 2. Gather feedback and iterate designs
  • 3. Conduct usability testing and heuristic evaluation
Topic 2: Discovery13%- Gather user requirements and plan design strategy
  • 1. Identify user personas and their workflows
  • 2. Apply user research methods
  • 3. Translate business needs into user-centered goals
Topic 3: Design System Implementation20%- Leverage SLDS and design standards
  • 1. Maintain consistency and branding
  • 2. Adapt designs for mobile and different devices
  • 3. Use SLDS components and tokens
Topic 4: Declarative Design27%- Design using Salesforce declarative tools
  • 1. Apply Salesforce Lightning Design System (SLDS)
  • 2. Optimize page layouts, record types, and views
  • 3. Design navigation and information architecture
  • 4. Use Lightning App Builder and Flow for user experience
Topic 5: Strategy and Governance17%- Define UX strategy and governance
  • 1. Establish design guidelines and standards
  • 2. Plan UX roadmap and adoption
  • 3. Collaborate with stakeholders and teams
Topic 6: Human-Centered Design12%- Apply design thinking and human-centered principles
  • 1. Align design with Salesforce best practices
  • 2. Define problem statements and design principles
  • 3. Design for accessibility and inclusivity

Salesforce Certified Platform User Experience Designer Sample Questions:

1. A UX Designer atCloud Kicks is having difficulty getting its developers to see why the design changes would improve the user experience.
How should the designer help mitigate pushback from developers?

A) Hand them a printout of the design
B) Ask a manager or superior to doit.
C) Invite them to user testing.
D) Let them know the designer is the expert.


2. Cloud Kicks' Sales team needs in-App Guidance for key functions and processes so they can maximum their time.
In which three ways should a UX Designer customize the Salesforce Help Menu to meet this request/ Choose 3 answers

A) Provide the user with asite map of all the content.
B) Create a just-in-time pop-up content based on new feature rollouts.
C) Add links to printable tipsheets or training videos.
D) Add links to a company dictionaryor glossary of key terms.
E) Provide access to specific Trailhead or MyTrailhead content.


3. Cloud Kicks wants to create a site for its customers to manage events regardless of the device they are using.
Which best practice should be used to provide this experience?

A) Create a responsive user interface.
B) Launch two different interfaces from the same page.
C) Develop a separate native mobile app for Android and iOS.


4. A UX Designer has recently released a feature on experience Cloud and wants to know if the feature was successful and track usability over time.
Which research methodology should be used?

A) Qualitative
B) Quantitative
C) Quantizing
D) Qualification


5. The UX Designer at Cloud Kicks is considering using a custom Lightning component to fulfill a specific business requirement.
Which two best practices should be considered?
Choose 2 answers

A) Find the dosest Salesforce Lightning Design System (SLDS) Blueprint to help inform the custom Lightning component.
B) Exhaust the list of available base Lightning component in the component Library.
C) Create HTML markup and link the SLDS stylesheet via static Resource.
D) Prioritize Aura markup even if there is a Lightning Web Component (LWC) available.


Solutions:

Question # 1
Answer: C
Question # 2
Answer: B,C,E
Question # 3
Answer: A
Question # 4
Answer: B
Question # 5
Answer: A,B

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